Help needed: InterAKT MX File Upload

[level200]

Hi Guys

Has anyone used InterAKT MX File Upload before? if so I'm having a few issues with File upload, I transfered over from another host and now get this error message when I test upload an image and resize:

start error:
Image upload error. Error resizing image: Image commands are not supported on this server. Here is the trace of the test:

A 404 status page has been received when testing for .NET image component 'http://www.ekzuban.co.uk/includes/common/lib/image/KT_ImageUtil.aspx'.
ASP.NET extension might not be installed or enabled on the server.
Please ask the system administrator to enable this extension.
ImageMagick is not installed or 'C:\Program Files\ImageMagick\convert.exe' is not the path to the installation folder. (IMG_RESIZE)
End error.

Carl kindly tried to help and sent this message:

"You can't safely use the EXE version of Imagemagic on Windows shared servers. However, there is a DLL version installed, although the script might not be able to use it.

Most scripts give the option of ImageMagic or GD. Always pick GD, it works well and is easier."

InterAKT support forrum is the slowest ever!! and i'm haveing no luck with them... anyone have any suggestions?

Cheers
John

[Ben Collier]

I'm a bit confused- have you tried the dll version?

Also your domain might not be hosted on C: therefore maybe "'C:\Program Files\ImageMagick\convert.exe" is actually D:\...

It tells you in helm which one each domain is on.

Might me pointless but just thinking!

Also Adobe own them now so thought support would be a bit better!

Ben

[level200]

Hi Ben

Where in Helm can I find this info? and how do I point to the DLL version?

Still no reply from InterAKT support :mad:

Cheers
John

[Ben Collier]

Domains (http://helm.bencollier.net/interfaces/standard/domains.asp?UserAccNum=BENCOLLIER.NET) > yourdomain.com (http://helm.bencollier.net/interfaces/standard/Domain.asp?DomainID=1624) > Web Site Settings
It is physical path you want.

No idea about pointing at the dll version, hopefully Carl will be able to point you in the right direction.

Can't find anything on their knowledge base.

Ben

[Carl Shepherdson]

You don't need to point anything, you need to change it in your script they should be an option to use either GD or ImageMagick if there is no GD it probably means it doesn't support it and if that's the case it won't work on the servers.

[level200]

Digging through the forums on Interakt it seems that GD i sonly an option for PHP files and not .asp files:

From forum:

GD and ImageMagik are the supported image libraries for the PHP_MySQL or PHP_ADODB server technology. For ASP_VBScript, we use the image libraries from .NET or ImageMagik.

Problem that I have is that the site script is .asp vbscript and uses an access database, GD is only available for php the server libaries available for asp vb are .net or imagemagick. my domain path is: http://cp.ourhelmcp.com/interfaces/explorerxp/images/blank.gif C:\Domains\level200.co.uk what would the path to imagemagick or even the dll version.

[Ben Collier]

What is it you need the script for? Is it a simple upload or multiple files?
in asp.net 2.0 file upload is very easy, and so is image resizing etc, maybe I could help?

Carl said the domain path is irrelevant, so really you need to find an alternate solution or a work around.

Ben

[level200]

S***... I was hoping i wouldnt have to do anything, the client is only paying for hosting, I didnt think the site wouldnt work when I moved him over.

The script is basicly an image/ resize upload for a publications and gallery area of www.ekzuban.co.uk (http://www.ekzuban.co.uk), I didnt write the code and was told that Inter AKT MX File Upload plugin for Dreamweaver was used.

Any ideas?

[Ben Collier]

You better edit out your swearing before Carl gets you!

How about implementing a php page to upload the images?

Sure Nick or Andrew would love to help!

Ben

[level200]

Trouble is MX File upload did the whole form etc.. and can PHP upload to an access database?

[Carl Shepherdson]

The code will most probably be encrypted anyway.

[Ben Collier]

Pretty sure it can (and if not I am sure there is something that makes it).

I've noticed the site is running asp but the file that's not found is 'http://www.ekzuban.co.uk/includes/common/lib/image/KT_ImageUtil.aspx'
Can you confirm that this file is on the server, and if so have you enabled asp.net (1 or 2 depending on what it's programmed in).

Just another thought!

Ben

[level200]

Ben you are my HERO :thumbup1::thumbup1::thumbup1:

Working fine now, i simply enabled .net :thumbup1: strange though as the last host didnt have .net installed?

Anyhow great work mate.

[Ben Collier]

Thanks!! Glad it's working- I'll send you the bill.

Ben